Follow us as we explore the exciting world of event technology. Have them rate your event on a scale of 1-10 or from excellent-to-poor. Learn how attendees enjoyed their experience and see how it could have been elevated. What were your favorite experiences or moments about. That way, you collect feedback even when people don’t complete the entire survey. This question shows sponsors that you truly value their opinion and are open to changes for upcoming events. Were you able to fulfill it within the virtual platform? What topics would you like to see covered in future conferences? So make sure to leave one open-ended question towards the end of your survey that allows them to be heard. A good survey question is one that helps you get clear insights and business-critical information about your customers, including: Who your target market is How you should price your products What is stopping people from buying from you as they seem. If it’s a resounding “yes” then pat yourself on the back, you had a great event. Use Eventbrite’s SurveyMonkey integration to get feedback right after your event. What was your main priority when attending this event? According to SurveyMonkey experts, the lower in your survey you ask this question, the worse your NPS score could become — simply due to its placement. If you want a sponsor to come back next time, it’s important to find ways to improve their experience. 1. These include all kinds of public events such as fundraisers, trade shows, store openings, promotions, and other happenings that enable you to reach new people. Their responses may surprise you. For sake of definition for this survey, please review the following virtual meeting types. How satisfied were you with the event? 6. Ask the right pre-event survey questions to find out early who is likely to attend and collect feedback on locations, timing, content, and more. Finance 5. Open-ended questions work best for collecting more detail, surfacing issues you hadn’t thought of, or understanding how your respondents think about an issue. 4. This question can be a simple yes or no. Give the people what they want. Here are three questions to include: Now, for the icing on the cake. At this time do you plan to: 1. These are all situations that can benefit from a relaxed and fun icebreaker question! Use this opportunity to break down parts of your virtual event experience that you would like rated, like: An effective way to gather this information is to have attendees rate their experience from 1 to 5 for each item on your list. Here are 21 questions to gather valuable feedback. Kick off your survey with an easy multiple-choice question that gauges attendees’ overall experience. Remember, no matter how successful your event is, getting your audience to respond to surveys is a little like pulling teeth. Even if you already know your sponsors’ goals, it can be difficult to know what they were expecting from your event. How was your experience with our virtual sponsors and exhibitors? And how do you entice them to complete longer surveys? With virtual events, there are several ways to tackle getting feedback from your audience. Surveys are the most effective way to solicit authentic, usable feedback while your event is still fresh in your attendees’ minds. Live polling is a fun way to get feedback in real time and keep your attendees engaged and connected. Which city/state/country are you from? Similar to your opening question on an attendee survey, this shows your sponsors that you value their opinion as collaborators. Five to 10 questions, at most. However, creating live poll and conference survey questions from scratch can take hours when you’re already busy with a long to-do list. Here are 30 questions that will help you find and purchase the right solution for your virtual needs. © 2021 Eventbrite. hbspt.cta._relativeUrls=true;hbspt.cta.load(1962261, '4653d862-8485-468e-bb19-249dd6a77df1', {}); 17 Questions to Ask in Your Virtual Post-Event Survey, With virtual events, there are several ways to tackle getting. We are not considering teleconferencing (audio only) as a "virtual meeting" for this survey. Now, for the “twist” component. How easy was the overall accessibility of the event? You just wrapped a major virtual event. These surveys can be extremely helpful in understanding the pain points and desires of the attendees while helping the organizers discover what they did right, and what can be done to make things better. Tip #2: Start your event survey with a general question Ask about the overall experience first and put one question … If you include an open-text area for additional comments, you will be more likely to receive detailed feedback from your audience. Asking for and accepting constructive feedback is tough. Post-event surveys have always been a reliable source of information for event planners to learn about the success of their event, where improvements can be made, and suggestions attendees may have for the future. The power of using them is that, based on our analysis, they represent the most important questions you can ask to get a basic overall understanding of a meeting’s effectiveness on each dimension, and for an overall EPI score for the meeting when averaged together. Have them rate your event on a scale of 1-10 or from excellent-to-poor. In addition, give attendees some extra space to add their own comments within this section - you may find some great information that you didn’t even know to ask for! Prefer to explore virtual options 3. Create a beautiful event listing and easily drive attendance with built-in tools. What’s one word to describe how you felt last quarter? 8. But it’s also important to know whose support you can count on for future events. Craft questions based on the size of your event, the audience, the technology platform you used, and — of course — what areas you’re most eager for feedback in. This is an open-ended question that helps you understand what aspects of your event contributed to satisfied attendees’ experiences — and are worth repeating at future events. What are some aspects we can improve upon for next year? Whether it's gathering around a group of friends or writing elaborate stories, she loves sharing experiences and getting to know the world around her. Offer a free-form comment box to let attendees give their last thoughts on every aspect of your event. Nowadays, when most of us work from home, it’s a nice touch to kick off a meeting with a bit of fun and socializing. What is a suggestion you have for next quarter? The EPI questions, as you can see, are fairly common post-event survey questions. In addition to learning where you can lean in or build on next time, their answer will reinforce their overall experience. Using Poll Everywhere, you can actually ask questions during the meeting to really gauge audience feedback. 1. You’re exhausted, you’re happy — and you’re curious. This article was originally published on JDsupra.com. Please rate your satisfaction with the presenter. Use this question before the event to make schedule adjustments or other tweaks that magnify the most coveted aspects of the experience. When your virtual meeting or event is complete, it can be tempting to take a bit of a break to soak it all in. What were your favorite features in the virtual event platform? This multiple-choice question will give you a better sense of how effective your marketing efforts were and tell you where to target event promotions in the future. Marketing 2. Business Development 3. Do you have any other suggestions or feedback you would like to share? Here ar… I will not be exhibiting this year. These survey questions can be asked for public events, training courses, conferences, conclaves, exhibitions, and webinars. Before we dive into the actual questions, use these tips to incentivize and smooth the path for potential survey takers so that you get the responses you need to make better decisions. How satisfied were you with the virtual networking opportunities available during this event? 5. But if you want them to further explain their response, include an optional open-ended response box after the question. What did you like most about the event? This is a multiple-choice question, graded on a scale of “extremely organized” to “not so organized.” The responses can be helpful in identifying weak spots you might not have seen while the event was happening. Since stakeholders are experiencing more of the event, they can be better judges of how the event flow felt. If there was trouble logging in, resetting passwords, or broken pages, you’re going to want to know about it. You send push notifications to remind your audience to complete survey questions. Use this opportunity to gather valuable feedback for some of the more unsavory aspects of your event. Knowing what people come to your event for is going to make the next one even more effective in doing so. Maximize public participation in future events by finding out what keeps people coming back for more. If you’re hosting frequent online events, ask your sponsor how long they’d like to be engaged or – more specifically – how many events they’re prepared to sponsor. Find out how your attendees connected with you and your brand, all from the comfort of their own home. Designed as simple team building activities to help ease employees or groups into a little team bonding, icebreaker questions dont need to be as scary or boring! With this in mind, we discuss in this blog 10 effective training evaluation survey questions that you should include in your training survey. Measuring meeting effectiveness: 5 post-meeting survey question templates 10 min read. MUST READ. How about your sponsors? Have a few more questions? Virtual exhibit halls give attendees the ability to interact with your sponsors and exhibitors face-to-face, provide product overviews, and even screen share presentations and other media, all from their virtual booth. What did your attendees think about your event? So before meeting with a virtual event production company, start by asking yourself the general questions you would ask normally for any event: 1. This was simply used to segment respondents and trigger the second question. Infographic: Americans Would Rather Be Known for Their Experiences Than Possessions, The 10 Best Ways to Promote Your Event Online. Sometimes the hardest things to hear are the best things for you. Check out this collection of resources. Share preferred communication methods with your team: Let employees know what the … Every attendee has a unique experience, so it is essential to understand every individual’s opinion. Check out our Online Events resource center. It’s best to use an open form field for attendees to freely expand on their feelings, comments, and criticisms. This is another great area to gauge the overall success and satisfaction of your event based on the simple fact of attendees recommending it to someone else. Which office are you joining from? Experts opinions; Hot topics; Interviews; WHERE AND WHY. We suggest using a scale rating system for this, paired with an optional comment section if attendees want to give more feedback. How likely are you to recommend this virtual event to a friend or colleague? 11. ITHave you used this … This questionnaire is designed by experts and can be customized to suit the needs of an organization. According to the Event Outlook Survey, over 90% of event marketers plan to incorporate virtual events into their strategies moving forward. Tip #1: Keep your post-event survey short. Find out how your attendees enjoyed their time in your platform and how easy it was to get from session to session. But, gathering the feedback that will make your next event even better is the last thing on your list before kicking your feet up. We’ve included 14 additional  sample questions to get your virtual post-event survey kick-started: This may seem like an obvious question to ask, but it is arguably the most important. What topics would you like to see covered in future conferences? How easy was it to navigate the virtual event platform? Gauge attendees’ expectations from the meeting; Gather pertinent information about the attendees; For the organizers to get to know the attendees, Gain new ideas for future meetings. How was your experience with our virtual sponsors and exhibitors? Once they get started, they are in. In addition, this is a great tool to use for future event planning. Important Post Virtual Event Survey Questions to Ask Attendees If you would like to entice people to attend a future event, you need to have a clear understanding of … How likely are you to recommend this virtual event to a friend or colleague? Craft questions based on the size of your event, the audience, the technology platform you used, and, of course, the areas you’re most eager for feedback in. 1. Now let’s explore the types of questions that you can ask attendees, sponsors, and stakeholders on your next event survey. Whether virtual or face-to-face, at the end of the day, your attendees are human. Be it a small gathering, conference, sports event, fundraisers, trade shows, capturing the valuable feedbackhas become essential for businesses, associations, or even non-profit organizations. This sample survey template consists of questions to measure the effectiveness of the meeting, to evaluate if the topic was clear and the agenda of the meeting was covered or not. Narrow it all down to that magical moment for your attendees. Ask participants to rate the date, location, speakers, vendors, and catering of the event. Post-event surveys can tell you exactly what attendees, sponsors, and stakeholders loved about your event and what you can do to make it even better next time. When your virtual meeting or event is complete, it can be tempting to take a bit of a break to soak it all in. If you have missed any valuable moments for your attendees to share their experience, now’s your chance. , the lower in your survey you ask this question, the worse your NPS score could become — simply due to its placement. So imagine that anything was possible for y… We’ll start the list of post event survey questions with some universal questions that can be used for almost any type of public events. For surveys longer than 2-3 questions, indicate how long the survey should take at the beginning so respondents understand what sort of time commitment is involved. Depending on the event and the scope of feedback, the questions could be asked in different ways, like: … With that in mind, they will be much more excited about answering survey questions if they believe there is something in it for them. 13. Awkward silences, tense meetings, busy work days. Use this opportunity to break down parts of your. What was your main priority when attending this event? Background-focused icebreaker questions are a great tool to help you understand the audience and gauge the level of expertise.Word cloud polls: Which organization are you representing? Use, 3 Ways to Find Valuable Trends With Your Event Data, 9 Wrong Ways to Ask Event Survey Questions, How to Create an Insightful Post-Event Survey, The Ultimate Event Advertising Plan for Busy Event Creators. Question Type: Open-ended. Are they likely to support your event next year? 67 so far. Was it to learn a new skill, meet like-minded people, or simply try something new? This is a great time to use a two-tiered response strategy: a 1-5 scale and a space for attendees to enter their comments. By sending out a survey before the meeting, you can discover the topics that matter. 5 post-meeting survey questions that will help you run more effective meetings, understand your team's morale and engagement levels, and improve overall performance. (Useful for kicking off remote meetings. Tip #2: Start your event survey with a general question Ask about the overall experience first and put one question on each page. Even before your event starts, it can be improved. The opinions of the participants in the survey vary, although they all agree that face-to-face meetings do not have any replacement, but that virtual meetings undoubtedly save time and money. Pre-event surveys can help your prepare for an upcoming event, while post-event survey questions help you improve your future events. Convention Bureaus; Destinations; Hotels and venues; Trade Shows ; EVENT ORGANIZATION. First things first, you have to remember that there are many things about in-person events that still apply to virtual events. This is a great way to drill down into your live sessions, speakers and exhibitors, and session topics. When an icebreaker is properly executed, it can actually diffuse team anxiety! So how do you ensure that the events are worthwhile for the respondents too? Public events like fundraisers, store openings, and trade shows help your organization reach people outside your immediate circle. Chances are you’ll be glad you did. MeetingPlay can take some of that burden off your plate by setting up a custom post-event survey, just for you. But you can’t grow your event and build upon your success without discovering the not-so-great moments in the attendee experience. How did this conference influence your perspective of the company? 7. Question Type: … NPS, Net Promoter Score, should be first on your survey. How satisfied were you with the event? 3. Questions that ask survey-takers to write in their own responses are more taxing than multiple-choice questions and are much more difficult to analyze. Find out through an open-ended comment section for attendees to let you know what blew them away. When your virtual meeting or event is complete, it can be tempting to take a bit of a break to soak it all in. Why did you choose to attend our event and what are you hoping to take away from the experience? It’s important to learn about attendees’ experience. Survey Questions for Event Attendees 6. How did this conference influence your perspective of the company? Read on to find out. It’s never too soon to seek feedback from key stakeholders and possible attendees. 7. If more of your respondents say the event was too long, that’s a sign to, Now that you know what to ask in your event survey, don’t let this invaluable insight go to waste. Importance of Framing the Right Training Survey Questions But it’s equally important to discover what encouraged them to buy tickets in the first place. What were your favorite experiences or moments about the event? For open-ended questions, especially those with a fixed word limit, indicate the word or character limit and how many are remaining when possible. Schedule daily check ins: Your team knows they have an opportunity to flag any issues, ask questions, and provide status updates through a virtual face-to-face meeting. Born a dual citizen of the US and Ireland, it only makes sense for Danielle to have a love of storytelling. If more of your respondents say the event was too long, that’s a sign to reevaluate your programming. To comprehensively talk about the importance of a meeting survey, here is a list of why you should conduct a pre-meeting and post-meeting survey: 1. With this question, you’ll find out exactly what they’re continued involvement requires. Learn what your attendees wanted to achieve at your event - and if they actually were able to do so. Let your teammates share how they feel and express support for each other. How should this practice be any different for virtual events? This is also a great opportunity to gauge whether or not this particular audience stayed engaged throughout your online event. 14. If virtual events are new to you, you’re in luck: there are several ways to find out if your event was successful to learn how to improve it. Then you can use the virtual meeting to focus in on questions that people have raised and areas of interest. (Multiple choice) a) Ate b… Quiz: Are You Charging the Right Price for Your Event? Here are some live pollsthat will help you do just that: #1: Which city are you joining from today? If you’re new to virtual events, this is a great opportunity to ask your attendees if they enjoyed the new format. If you want to discuss event evaluation surveys in greater detail, 5 Ways to Encourage Pre-Event Networking for Virtual Events, How to Create an Insta-Worthy Virtual Event. What are some aspects we can improve upon for next year? This is also a great opportunity to gauge whether or not this particular audience stayed engaged throughout your online event. Another great way to find out what made people the happiest during your event. 12. 2. What were your favorite features in the virtual event platform? What we found suggested that people meet more than ever, and for the most part, they find those meetings pretty effective. You can have attendees rate their experience on the following aspects: Just like walking through a live event with ease, the same experience should be replicated on your virtual event platform. See for yourself when you set up your next event on Eventbrite. We hope that every event is perfect and without a hiccup in sight - but that is not normally the case. 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